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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 15756
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a JVC avch full HD camcorder GZ-E300... i can not

Customer Question

I have a JVC avch full HD camcorder GZ-E300... i can not burn my videos to a DVD disc...I have tried these disc DVD-r and DVD+r and neither will let me burn a video on them am I using the right disc...or what disc in compatable to use in this camcorders can you please help me with this issue please.
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dvd disc
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Pete replied 11 months ago.

Hi there,

You can use the following disc formats: DVD-R DVD-R DL DVD-RW DVD+R DVD+R DL DVD+RW

If you are getting an error when trying to burn, then check that the optical lens is clean - try running a cleaning disc in the camcorder and let me know if that helps...

Customer: replied 11 months ago.
I still can not burn a CD of my granddaughters basketball game I do have the right CD's thought.stanley
Expert:  Pete replied 11 months ago.

Hi Stanley,

If you are using the correct discs, then there may be a problem with the optical lens preventing it from working or from seeing the disc correctly.

Ttry running a cleaning disc in the camcorder and let me know if that helps...

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