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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5016
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I recorded an event on a canon eos 6D camera.I used a cable

Customer Question

I recorded an event on a canon eos 6D camera.I used a cable from camera mic to the mixer.Unfortunately the connection between the mixer and cable got loose (I did not notice) and my audio in the recording is mute.
Is there any way of recovering the audio?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Steve G. replied 1 year ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Did you use the camera's own mic or an external one?

Customer: replied 1 year ago.
One end of the cable was plugged into camera's own MIC
Expert:  Steve G. replied 1 year ago.

Ok, so when you play the video back on the camera is there no sound?

I'm also unsure what you mean by 'plugged into the camera's own mic'. The camera's own mic is IN the camera. Did you have an external mic mounted to the camera.

Customer: replied 1 year ago. was plugged into camera mic it is an internal mic
Expert:  Steve G. replied 1 year ago.

So just to clarify, playing back the video in the camera, you have no sound? You have checked the volume control during playback?