My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
What's the issue you are facing now?
Thanks for your reply
1: Is Sandisk being detected by computer? (Open My Computer and see if it shows there)
2: Are you using special application for loading pictures from sandisk?
3: Is Sandisk a pendrive or card reader?
4: Open Device Manager, check if there a yellow question or question mark over any device. If so please
5: "I canot load my pic". Can you share the procedure to load pic to computer?
share the device name.
Just checking if you are still wait for answer...