Hi Pam, I am Tech Michael a specialist expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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How old is your Lumix camera and is it Panasonic brand?
And do you have a communication cable that you can hook up to the camera and to the USB port on your computer?
Also I need to know what version of Windows you are running on your computer?