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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16518
Experience:  Over 16 years of experience installing and repairing electronics.
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Having problem with download my video camera to my file. got

Customer Question

having problem with download my video camera to my file. got error 65536 what or who can I ask about this?
Submitted: 1 year ago.
Category: Camera and Video
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
I only authorize to charge $19.00 only. what happen to the technical that was suppose to be online?
Customer: replied 1 year ago.
No email or text it stated a technical was online waiting
Expert:  Pete replied 1 year ago.

Hi Vivian,

Error 65536 indicates a problem with the software that you are trying to use to view the video.

You can try uninstalling the software and then reinstall it again.

Let me know if you would like remote assistance to troubleshoot this problem further.

Pete.

Customer: replied 1 year ago.
No I will talk with my bank in the morning. Also I contact HP. I am dissatisfied with what happened.
Expert:  Pete replied 1 year ago.

Hi Vivian,

Do please let me know if I can be of any further assistance.

Best,

Pete.