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Freddy M.
Freddy M., Camera Video Tech
Category: Camera and Video
Satisfied Customers: 18398
Experience:  Years of experience
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I dropped my friend's PowerShot SD1300 IS and cracked the

Customer Question

I dropped my friend's PowerShot SD1300 IS and cracked the lens(?) If I can have it fixed, where and how do I do so? Thank you!!
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Do you mean the screen or the lens itself? Is the lens stuck extended?

Customer: replied 1 year ago.
I'm afraid I am going to be of little help. The lens is not extended. I think he said it's the lens, and I see no cracks on the screen.
Expert:  Freddy M. replied 1 year ago.

If the lens itself was cracked and will not extend it unfortunately means the lens needs to be replaced. Is it still under warranty?

Customer: replied 1 year ago.
I doubt it. He has attachments and such that go with it, so I really feel obligated to have it fixed, if possible, although he has said not to do so. Any idea where and how much it might cost?
Expert:  Freddy M. replied 1 year ago.

That is why I asked unfortunately it is normally cheaper to replace the camera itself when not under warranty than have it repaired. Due to this most shops wont even do this type of repair on these kinds of cameras. You can get a used replacement for $50 here:

http://www.amazon.com/gp/offer-listing/B0035FZJKI/ref=dp_olp_used?ie=UTF8&condition=used

I would probably go with that since you would then have this one for spare parts if something like the screen does ever fail on the replacement.

Fixing the camera would normally be around $120-$150 at a local shop and you would need to call around to find an electronics repair shop that would do it. Larger ones like best buy will not.

If you have any questions at all reply and let me know. If not please don’t forget to leave a positive rating by clicking the stars/smileys for my help - it is greatly appreciated. Please note you are rating me only not this site or your Canon.

Customer: replied 1 year ago.
Just played with it and found out that the lens does extend and it takes a picture, but with lines on one side.
Expert:  Freddy M. replied 1 year ago.

Can you transfer the picture to a computer? That could only be on the screen, to find out you need to transfer to somewhere else and see if the lines are on it.

Customer: replied 1 year ago.
I am a full blown techniphobic! Have no idea how to do that. Can I continue this later when my friend is here to help?? Will it cost more money, Freddie? I am sorry to have to say that I am an old (75yrs. old) lady who doesn't have a clue!
Customer: replied 1 year ago.
Sorry, I misspelled your name. It clearly is "Freddy".
Expert:  Freddy M. replied 1 year ago.

As long as you come back to this page you will not be charged again. To get back to me go to justanswer.com and look under my questions. Take all the time you need.

Customer: replied 1 year ago.
Thank you. I think you are right about a new camera. He has a newer camera, which is why he "loaned" me the old one, but I will speak to him about another camera, anyway. I feel soooo guilty!!
Expert:  Freddy M. replied 1 year ago.

This is actually common for these types of cameras that is why they now come with the wrist bands.

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