How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell A. Your Own Question

Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I have a PowerShot SX260. I'm trying to transfer pictures to

Customer Question

I have a PowerShot SX260. I'm trying to transfer pictures to my iMac. All of a sudden, when I connect with the cable, the first picture cones up for a moment, and then the camera screen goes dark. The free light shows that the camera is on, however.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Mike the Mac Medic replied 1 year ago.

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory

Related Camera and Video Questions