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Mike the Mac Medic
Mike the Mac Medic, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 8698
Experience:  Amateur photographer since I had my own darkroom at age 12.
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I have an error code 5,155,55 problem. Even bought a brand

Customer Question

Hi, I have an error code 5,155,55 problem. Even bought a brand new scanner and still the same issue. The scanner will work through the Vuescan program but can't through the canon driver. Thanks
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Mike the Mac Medic replied 1 year ago.

Are you on Mac or Windows?

Customer: replied 1 year ago.
I am using windows vista.
Expert:  Mike the Mac Medic replied 1 year ago.

A brand new scanner probably won't work with Vista it is too old. I suggest you try to update to Windows 7

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