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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I own a dsc-rx 100 sony camera. Lately i have this problem

Customer Question

Hi, i own a dsc-rx 100 sony camera. Lately i have this problem of turning it on because it always says in the screen "turn power off then on". I tried several times but the problem is not fixed yet.
Ty
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid and will be happy to assist you. I need additional info to troubleshoot the issue.

- Does camera display any error code on screen after a while?

Thanks.

Customer: replied 1 year ago.
No error code displayed. It just says "turn off then on"Ty
Expert:  Shahid replied 1 year ago.

OK, please leave the camera with "turn off then on" message on screen for 5 to 10 minutes to see if error code appears?

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