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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Casio EXILIM, EX-V7 I get a message: LENS ERROR 2 What can I

Customer Question

Casio EXILIM, EX-V7
I get a message: LENS ERROR 2
What can I do to fix it?
Bud Parker
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.

Hello and thank you for your question. I look forward to assisting you today. Does the lens extend when you turn the camera on?

Expert:  Dan replied 1 year ago.

My apologies. I had checked the wrong model of camera. You may be able to correct this by doing a firmware update. Are you familiar with that?

Customer: replied 1 year ago.
Just found your reply note. I thought that I was getting an answer direct from Casio camera company when I provide my billing address. It was a moment later that it sounded like MY YES would tie me to an on going monthly fee. I would pay a one time $18 dollar fee but NO ON GOING CHARGE. I had closed the matter before going further, intending to close the request.If you guarantee the result then OK, but I do not want an on going monthly charge.
If we are clear I will give you the camera details.
Expert:  Dan replied 1 year ago.

You have the option of either the membership, or paying by the question. If there is a problem, I will give you the customer service link or send it to them for you. I cannot guarantee we can fix the camera as there are no absolutes, and especially since I can only see it through your eyes, but I will give it my best!

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