Hi I'm sorry to hear that.
May I have the full model # ***** your new camera?
Thank you that works ;-)
I think you have a defective camera. I researched these and quite a few had the exact same symptoms and what struck me funny is that none of them had instructions as well?
Maybe someone wasn't doing their job that day lol. I would simply exchange that one as these cameras are typically very good as per the ratings it has;-)
Its nothing you have done wrong I m sure its really simple to use.
I will stick with you until this is complete.
Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,
Then you can reach me by simply replying to this message anytime.
Thank you and have a nice night!
Hey Biruta , your very welcome glad I could help. If oyu have any trouble with the exchange, please let me know so I can direct you where to have that one fixed ;-)
Sounds great ;-)