How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 31233
Experience:  Extensive knowledge in a very wide range of subjects
32989067
Type Your Camera and Video Question Here...
Richard is online now
A new question is answered every 9 seconds

I have a ge camera x450. whe i turn it on i get know picture

Customer Question

I have a ge camera x450. whe i turn it on i get know picture no view screen. how can i fix that. thank you for your time
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Richard replied 1 year ago.

Hi there and welcome

Are you still able to bring the menu up on the screen?

Or the screen is not functioning at all?

And is it still taking pictures?

Customer: replied 1 year ago.
I can bring up the menu. I did a factory reset. Still the same problem
Expert:  Richard replied 1 year ago.

Are you still able to take photos?

Customer: replied 1 year ago.
No
Expert:  Richard replied 1 year ago.

ok, then its more then just the screen controller.

Can you remove the battery and with it out, hold down the shutter button for 60 seconds then release.

Once done, wait 10 minutes, put the battery back in, turn on the camera and tell me if you still have the problem please.

Expert:  Richard replied 1 year ago.

.

Related Camera and Video Questions