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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9935
Experience:  8+ years of professional experience
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When I edit and save a picture in my Kodak easy share

Customer Question

when I edit and save a picture in my Kodak easy share software it comes out correpted and I cannot print it.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

It could be that you have a corrupted copy of Easy Share software, and need to reload it.

(The problem with that simple remedy is, 1. Kodak EasyShare software can usually only be reloaded from a CD disc... it ceased to be distributed as a download about when Kodak fell into its recent hard times. And the other problem 2., see below...)

However, the question would be, how did Kodak EasyShare software get corrupted? could it be that you have a malware problem, which could easily corrupt software and image file editing.

Do you have a good firewall installed on your computer? (To find out if uncertain as to what firewall software you have, go to

Control Panel

and then to Security Center, and look in the Firewall section.

Also, you need an anti-virus suite. What does the Anti-Virus section of Security Center say?

If you have no major name, either AVG Free, or Avast, would do well enough - and both are free-of-charge last I heard. They are available from

http://free.avg.com

or

http://www.avast.com

I advise you (if you have no firewall and/or if you have no major name in anti-virus software... and no, HijackThis may have its values, but as a preventative or as protection (as opposed to for post-mortem analysis as it were) it is not major at all, if I may state my opinion frankly...) to download and install one of those two (if you have nothing more major than Windows Defender and HijackThis) and then update it fully, and then do a Full Scan or a Deep Scan of the C: Hard Disk.