How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Freddy M. Your Own Question

Freddy M.
Freddy M., Camera Video Tech
Category: Camera and Video
Satisfied Customers: 18398
Experience:  Years of experience
15852642
Type Your Camera and Video Question Here...
Freddy M. is online now
A new question is answered every 9 seconds

I have a Fuji A500 camera and 4.3 finepix software. I now

Customer Question

I have a Fuji A500 camera and 4.3 finepix software for windows. I now have windows8.1 and can no longer access finepix 4.3 What do I need to use my camera with windows 8.1?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem.

Right click on the windows button and in the right click menu choose search, search for photo gallery.

  1. Open Photo Gallery.

  2. Click the Home tab, and then click Import.

  3. In the Import Photos and Videos dialog box, click the device that you want to use, and then click Import. If you're importing from a CD or DVD, select the CD or DVD drive.

  4. Click More options to select the options that you want to use, such as where to save the files and what format to use for the folder and file names.

  5. Click one of the following two options: Review, organize and group items to import or Import all new items now

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.

If it did work, please don’t forget to leave a positive rating by clicking the stars/smileys - it is greatly appreciated.