Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. The camera should have come with a cable to connect it to the computer. What version of windows or mac is on your computer?
Do you have the cable the camera came with?
Ok you will need to buy a camera cable or a card reader then if you computer does not have a card reader built in. This is what the reader would look like:
You would take the memory card out of the camera and stick it into the slow, then the computer should pop up with it.
If the computer does not have one built in you need a camera usb cable which any local computer or electronics shop will carry, you can also get it here:
That will allow you to connect it to the computer and just like the card when connected it should pop up.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
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