Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
The camera must be sent to an authorized repair location for Olympus cameras, to be repaired.
To engage repair services by Olympus America, go to
and look at the lower left of the page, under the heading
Repair Your Product
and find the information and the functions of engaging repair, there, and linked from there on other pages.