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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9772
Experience:  8+ years of professional experience
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Fuji S1 has been working fine, but now will not take a

Customer Question

Fuji S1 has been working fine, but now will not take a picture when the shutter release is pressed.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.

Hi, First, make sure that the camera is not in Macro (close up) mode.

To set a good reference point reset the camera to the default settings.

Press the Menu button At the top there are tabs. Select (the 3rd wrench icon)

Once selected,

Arrow Down to Reset Arrow

Right once Press Menu/OK

Select Yes and press Menu/OK

Allow the process to complete

Please let me know the result.

Next, the one thing that even experienced photographers miss is that a single small spot or smudge on the lens can cause the problem that you are having. Carefully clean the lens again and look for any scratches. Depending on the environment that you are shooting in, a haze can build up on the lens and cause incorrect readings and the shutter will not release until accurate focus has been achieved.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.

Thank you

Customer: replied 1 year ago.
It's not in macro mode. Has been reset to factory mode. No success.
Expert:  Russell A. replied 1 year ago.

Does the lens attempt to focus when you press the shutter release halfway?

Does it hunt back and forth or not respond at all?

Customer: replied 1 year ago.
It finds and holds focus.
Video recording works fine.
Expert:  Russell A. replied 1 year ago.

Last possibility, the shutter may be stuck in the incorrect mode,

Try a "hard reset":

With the memory card removed, take the battery out, switch the camera on (hold the power button for 5 seconds) and allow it to sit idle for 30 minutes.

After 30 minutes switch the camera OFF (hold the power button for 5 seconds). Reinsert the battery & card and try powering the camera up and taking a few shots.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.

Thank you

Customer: replied 1 year ago.
Step 1: Camera aint gonna come on if there is no battery in it.
???
Expert:  Russell A. replied 1 year ago.

It should not come on, but, pressing the on button helps to drain the residual energy in the camera that holds the configuration memory during the hard reset process.

Customer: replied 1 year ago.
No joy. There is an exclamation point by the image stabilization icon. Could that mean something?
Expert:  Russell A. replied 1 year ago.

Good information. Go to the setup menu and set IS to OFF. Pleas not if there is a change in function.

Customer: replied 1 year ago.
Again, no joy. That icon just reports that the last picture was blurred.
Expert:  Russell A. replied 1 year ago.

Was this one of the good images that was shot before the shutter stopped firing?

Customer: replied 1 year ago.
That icon just says the image may be blurred because there is not enough light on the subject. Turning the IS on and off made no difference. I give up.
Expert:  Russell A. replied 1 year ago.

I will "opt out" Possibly another expert has a better solution.

Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

How old is the camera?

What is the status of the SD card in it? is the SD card readable? if so, can you review previously taken images off of it? And after that, if you can, take it out and see if the switch is thrown in the direction the arrow next to 'LOCK' points... if so, it is write-locked, and no picture can be written to it. Try pushing the switch in the opposite direction to the arrow, then try taking a picture.

Does the camera have its original batteries in it?