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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9526
Experience:  8+ years of professional experience
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My S2 Pro will not power up. Can it be repaired?

Customer Question

My S2 Pro will not power up. Can it be repaired?
Submitted: 1 year ago.
Category: Camera and Video
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
I am unable to wait any longer. Just cancel my order, and I will say nice things about your service
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I regret that I cannot offer Live Phone Call service myself at this time.

I don't require that you say anything nice about the service if you were waiting longer than you wished - but a rating for my answer will reflect on me personally, please keep in mind.

Here's some advice about the subject of your question - it might help, please try it:

Try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.

How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.

How old is the camera? in months or years since you bought it.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?

Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?

Has it ever been subjected to a humidity higher than 85 % or gotten wet ?

Any of those factors could influence a camera toward being broken.

As for wishing to cancel the order - I have no power over that, and as a JustAnswer.com Expert, I must refer you to Customer Support at JustAnswer.com, which may be contacted through

http://ww2.justanswer.com/contact-us

They will no doubt address your concerns with reasonable promptness.

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