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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 31330
Experience:  Extensive knowledge in a very wide range of subjects
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Just purchased a Power Shot ELPH 350 HS. I have an iPhone 6

Customer Question

Just purchased a Power Shot ELPH 350 HS. I have an iPhone 6 plus, version 9.0. I acquired the Canon Camera Connect app. I believe I'm following directions but cannot get a connection?!? Assistance please?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me exactly which steps you have taken please to set this up?

Customer: replied 1 year ago.
OMG, in responding to your prompt response, I went through the steps I took on previous attempts to connect. I tried something I hadn't tried on a hunch and POW!! I was able to connect the devices.
Expert:  Richard replied 1 year ago.

Just needed you to go through as you would have missed a step. Good work!!!

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know. And if you can take a second to rate my service, that would be greatly appreciated. Thank you

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