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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6003
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a Nikon d3200 I cant raise my shutter speed past 200

Customer Question

I have a Nikon d3200 I cant raise my shutter speed past 200
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.

Hi,

Do you have the flash open?

Have you reset the camera: Shooting menu or Setup menu?

Customer: replied 1 year ago.
how do I reset the camera? I've been shooting at higher shutter speeds for about a year then all of a sudden it stops and 200 and the flash goes off even when the flash is down.
Expert:  Russell A. replied 1 year ago.

OK. Unfortunately, resetting won't help. The fact that the flash still goes off, even if it is closed, indicates that one of the micro-switches built into the hinge on the pop-up flash is either stuck or has failed and the camera is limited to the shutter speed to which the flash syncs. You can try exercising it up and down and use a small brush clean out under the edges. Other than these two suggestions the best option will be to have the camera professionally serviced with Nikon at the link below.

https://support.nikonusa.com/

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If you require additional information, please use the Reply to EXPERT to contact me. Click the ratings only after our exchange is complete and you are satisfied.

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Thank you

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