How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Louie Your Own Question

Louie
Louie, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 11428
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your Camera and Video Question Here...
Louie is online now
A new question is answered every 9 seconds

I installed two new batteries and My camera does not open

Customer Question

I installed two new batteries and My camera does not open when I push the on button
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the camera.

Still, the only easy user doable attempts would be to:

  • • ensure battery door/cover closes/latches completely/correctly;
  • • clean the battery connector;
  • in some instances, the spring type connector may have to be stretched a bit carefully to ensure full contacts to the battery terminals.

All others would be internal to the camera and may point to a potential hardware issue

Please post back results / observations of the above once tried.

Related Camera and Video Questions