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Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 11145
Experience:  25+ Years Experience in Computers and Electronics
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I forgot the password to my stealth cam rx24 trail camera. i

Customer Question

i forgot the password ***** my stealth cam rx24 trail camera. i can't get on anything and i want to know how to factory reset it
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Michael Hannigan replied 1 year ago.

Hello my name is ***** ***** I can help you with your request.

Here is the link with the Cam's Manual...Please read pages 27, 17, and 16:

http://www.trailcampro.com/manuals/2015/rx24_manual.pdf

Here is the quick answer from the manual itself:

Page 27:

This camera must be registered with Stealth Cam via web, email, or customer service phone support, and accompanied with a receipt from the point of purchase, for any Factory Reset options to be available.

Page 17:

NOTE: The camera owner is responsible for remembering the code. Should the code be forgotten the owner must call in to Customer Service(###) ###-#### ***** directions on getting the unit restored to factory default. In order for the owner to be authorized for the reset, this camera must be registered with Stealth Cam.

Page 16:

FACTORY RESET – NO (default): This setting is used to reset the camera to its factory defaults. With this option blinking, pressing the UP or DOWN arrow buttons will cause the camera to cycle between the two options of NO or YES. When the YES option is chosen and the ENTER button is press the camera will default all configurations made up to this point.

If there is anything else I can help you with please make sure to let me know.

Thank you.