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Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 36835
Experience:  Fix camera and video issues.
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My Question is my Camera a PowerShot SX20IS seems to be

Customer Question

My Question is my Camera a PowerShot SX20IS seems to be working like it should but the only problem i have is when i put a plug from the camera to my computer the ON light turns to a yellowish and the screen black like it is turned off but the camera is still on . And if i take the plug out the screen comes back on like normal.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you have another camera's USB cable to try?

Is there a memory card slot on your laptop? If yes, can you take out the memory card from the camera, the insert the memory card to the memory card slot on the laptop in order to transfer photos.

You can also use an external USB memory card reader.

Please reply at the box below to continue troubleshooting. Thank you.