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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6003
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I keep getting an error message when trying to download

Customer Question

I keep getting an error message when trying to download pictures to my computer? it says access is denied.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.

Hi,

What is your computer's operating system?

Are you trying to use the USB cable connection from the camera to the computer to download?

Have you been able to successfully download your photos before?

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