Hi there and welcome
What is the issue you get downloading the photos to your PC? Are you getting errors?
Please let me know
Which version of windows are you using?
sorry? I only see No
I need to know please, which version of windows are you using?
ok, thats just the website, you ignore that.
Connect the camera and press the windows key + E
A new window opens.
In it on the left you see Computer, Look for a removable device listed there (where you see C drive ect under computer)
Do you see anything there listed such as this, or the camera?