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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 15769
Experience:  Over 16 years of experience installing and repairing electronics.
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I just purchased a new a 7r II and am very excited but I

Customer Question

I just purchased a new a 7r II and am very excited but I think I must have the set up wrong. I am unable to import photos to Lightroom 6. Error msg indicates "files not recognized by the RAW format support in Lightroom". I've taken photos in RAW format and RAW/JPEG and to no avail. Can u assist?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Pete replied 1 year ago.

Hi there,

LR6.1.1 supports the 7R II camera.

You will need to ensure your LR6 has the latest updates installed to support your Sony.

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