How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Shahid Your Own Question

Shahid
Shahid, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 9851
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
33243543
Type Your Camera and Video Question Here...
Shahid is online now
A new question is answered every 9 seconds

I have a DSC-Wx100 camera. It automatically zooms in and I

Customer Question

I have a DSC-Wx100 camera. It automatically zooms in and I cannot make it go back to a regular focus. Is it fixable.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Shahid replied 1 year ago.

Hello, my name is*****'ll be happy to assist you.

There are two things suspected, either the zoom switch located on top of camera is causing the problem or main board of camera is defective.

If you slide zoom out/wide button, does it zoom out the picture or zoom out display appears on camera screen?

if picture zoom out then the zoom control switch would be bad and if zoom out display appears yet no movement in lesn then main board of camera is bad.

Zoom control board (small board on top of camera) can be replaced by camera tech and would cost around $50 or so and if main board found bad then you would be better off with a new camera as it would cost more than new camera price of same model. I trust my input will help you out. Please feel free to respond if you have any additional questions.

A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,

Shahid.

Expert:  Shahid replied 1 year ago.

Hi there,

I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!

Please reply back here if there is additional questions.

Thank you.