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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16890
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a ge x500 camera. It was working find until about a

Customer Question

I have a ge x500 camera. It was working find until about a week ago. Now it freezes up on the music start screen when I turn it on. It won't turn off and I have to remove the batteries for it to stop. I've checked the manual and online for answers but I haven't been able to locate anything remotely useful. Also, I've replaced the batteries and tried turning it on both with and without the memory card. Any idea what's going on with it?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Pete replied 1 year ago.

Hi there,

this sounds like a software glitch.

the camera will need to be returned to a GE service center to have the firmware reinstalled.