How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dan Your Own Question

Dan
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1449
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
1567601
Type Your Camera and Video Question Here...
Dan is online now
A new question is answered every 9 seconds

Why do colors look different on a mobile phone then on a

Customer Question

Why do colors look different on a mobile phone then on a computer with my Nikon 800E?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.

Hello and thank you for your question, I look forward to assisting you today. Just to make sure I understand your question; are you transferring photos from the Nikon to your phone and computer?

Customer: replied 1 year ago.
I transfer them to my computer, edit them in lightroom and photoshop. Then email them out, if I download the pictures from my email on my moblie device the color looks different than it was on my computer.
Expert:  Dan replied 1 year ago.

There are many variables that can cause this. Each device you view your photos on will use a different video processor, and each monitor will also display the colors differently. Do the colors look better on the computer than on the phone?

Expert:  Dan replied 1 year ago.

Still with me?

Customer: replied 1 year ago.
They look better on the computer. I have given two example of the same picture.
Expert:  Dan replied 1 year ago.

Is the computer photo edited?

Customer: replied 1 year ago.
it is.
Customer: replied 1 year ago.
I have a D300 and don't have this issue as with the D800E
Expert:  Dan replied 1 year ago.

I haven't looked over the D800 manual that close. Is it capable of shooting in RAW format?

Customer: replied 1 year ago.
it does shoot in that format.
Expert:  Dan replied 1 year ago.

Is that how you shoot with both camera's?

Customer: replied 1 year ago.
Expert:  Dan replied 1 year ago.

Looks like the D800 is shooting a little red to me. How long have you had it?

Customer: replied 1 year ago.
2 Years, but it's been doing this since I have owned it
Customer: replied 1 year ago.
But if I send the pictures to my customers via facebook messenger the colors remain the same as it does on the computer.
Expert:  Dan replied 1 year ago.

So the only time you see a color change is when you download the photo to your phone?

Expert:  Dan replied 1 year ago.

How do they look when downloaded to a different phone?

Customer: replied 1 year ago.
It's the only time I see that. But like I said if I down load the photo via facebook messenger the colors remain the same as the computer. The phone device doesn't matter, I've seen this on android and iphones. This only happens if the download happens from a yahoo email or gmail email.
Expert:  Dan replied 1 year ago.

Do you email the photos out as an attachment from your computer directly to individual phones? If so, they will be compressed and you will see some loss of resolution.

Customer: replied 1 year ago.
No just send them to an email, then people I send them too download the pictures from there phone.
Customer: replied 1 year ago.
oops their phone
Expert:  Dan replied 1 year ago.

Have you considered using a photo analyzer to compare the original against the uploaded one just to see if there is any difference in the data?

Customer: replied 1 year ago.
No I haven't consider that.
Expert:  Dan replied 1 year ago.

I have used one or two in the past just to see what I could find out about a photo. They range from the free to very expensive depending on what you are trying to accomplish. Here is a LINK to one of the free versions.

Expert:  Dan replied 1 year ago.

Here is a LINK to a not so free service.

Expert:  Dan replied 1 year ago.

This one might be just what you are looking for? LINK

Expert:  Dan replied 1 year ago.

I will be going off line for a short time but I will be back with you as soon as I can.

Customer: replied 1 year ago.
Okay, I may have to do further research, it may have something to do with my computer.
Expert:  Dan replied 1 year ago.

I don't think it is on the computer end, but you may want to check the calibration of your monitor if you haven't already?

Expert:  Dan replied 1 year ago.

Here is a good place start. Monitor Calibration

Related Camera and Video Questions