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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6003
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I upgraded to Windows 10 yesterday today I attempted to sync

Customer Question

i upgraded to Windows 10 yesterday today I attempted to sync my XT1 images formatted in RAW and JPEG to Fuji MyFinepix Studio and i receive the following error message dialogue box "No photos have been found on the device. Please check the extended image formats in the global settings dialogue box to detect more photos." When i look at the previews on the camera all photos were there. This worked prior to the Win 10 upgrade please assist.
pete
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Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.

Hi,

Because the OS 10 upgrade is brand new, no one has figured out a fix yet for it's inability to connect to anything other than the most basic stuff, therefor, the fastest an easiest way to accomplish what you are trying to do is get an inexpensive USB memory card reader. You can take your memory card from the camera and plug it into the computer. The card will show up as a removable drive in "My Computer" and you can copy the photo files to a folder on your hard drive and view and transfer them from the card into the MyFinepix Studio software. Personally, I prefer this method due to the simplicity and reduced wear and tear on the camera.

It is my experience that with the level of cooperation between them, it will take weeks for camera companies and Microsoft come up with any reasonable solutions for direct camera to computer connectivity.

If you require additional information, please use the Reply to EXPERT to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate or has at least provided a usable alternative, please do not forget to rate my answer OK, Good or Excellent.

Thank you

Expert:  Russell A. replied 1 year ago.
If you require additional information, please use the Reply to EXPERT to contact me. Click the ratings only after our exchange is complete and you are satisfied.
If you are satisfied that my answer is accurate or has at least provided a usable alternative, please do not forget to rate my answer OK, Good or Excellent.
Thank you

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