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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I cannot get the Nikon Browser to download images from my

Customer Question

I cannot get the Nikon Browser to download images from my camera
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- If running Windows in PC, click my Computer, do you get Mass Storage hard drive icon while camera if plugged in PC?
Thanks.
Customer: replied 1 year ago.
Thanks for your reply. No I do not get Mass Storage icon-just the E drive icon.
Michael.
Expert:  Shahid replied 1 year ago.
OK, click on E Drive icon, do you see folders and picture files there?