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Steve G.
Steve G., Engineer
Category: Camera and Video
Satisfied Customers: 17978
Experience:  30 years of photography experience and 10 years of camera repair. Own a D300S, D40 and P7000.
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I have a cannon VIXIA HFR20 video camera. On the LED screen

Customer Question

i have a cannon VIXIA HFR20 video camera. On the LED screen and recorded video has a large amount of blue in the picture. Do i have a bad camera or can i adjust it out??
Thanks
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Steve G. replied 1 year ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

That sounds as if your white balance is set incorrectly. Check that setting and set it to AUTO.

If you don't know how to do that, or can't find it in the menu, let me know and I'll pull up the manual and find out for you.

I'll be here.

Steve

Customer: replied 1 year ago.
Found it and I also found a selection for different lighting such as tungsten incandesce in and so on and I changed it to daylight. Seems to be doing just fine. Thank you very much.
Expert:  Steve G. replied 1 year ago.

You are most welcome.

Please take a moment to rate the service you received today.

Thanks very much and have a great weekend.

Expert:  Steve G. replied 1 year ago.

I am trying to accept your offer but am getting a message saying that the payment has failed :(

What else can I help you with?