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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 10483
Experience:  8+ years of professional experience
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I have an Olympus Stylus 1. The EVF button is not allowing

Customer Question

HI!! I have an Olympus Stylus 1. The EVF button is not allowing automatic switching from the viewfinder to the monitor. It is allowing EITHER one, but when I remove my eye from the view finder, the screen does not come on. This started all of a sudden....What did I hit to cause this and how can I get function to work again properly?
Submitted: 1 year ago.
Category: Camera and Video
Customer: replied 1 year ago.
Is someone answering??
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. I regret to note that your question went unanswered for some time - partly owing to its being submitted in what the United States time zones call late evening or midnight.
From the sound of it, and given that you have applied a Factory Settings Reset (I presume) without result, I suspect that the sensor that senses whether your eye is on the viewfinder or not, has become defective and thus unresponsive.
That sensor will need disassembly and cleaning and/or replacing, a delicate matter for a camera repair specialist -if that is what the problem is. If that isn't the problem, then at any rate, sending it to Olympus Servicing would be the right thing to do, having done what you have already done.
(Note: you have said you pressed the EVF button "to disable the eye sensor"... are you sure that it didn't actually work, and disabled the eye sensor? Try pressing it again, to enable the eye sensor... it's just a thought, but it might work, and is worth trying once, I think.)
Olympus America's servicing may be engaged here:
http://www.olympusamerica.com/cpg_section/cpg_servicerepair.asp
- scroll down on that page and look for the
Repair Your Product
heading, and proceed from there.