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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 33113
Experience:  Extensive knowledge in a very wide range of subjects
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My Panasonic Lumix DMC SZ7 will not charge any more and the

Customer Question

My Panasonic Lumix DMC SZ7 will not charge any more and the red charging light does not come on when I connect the USB charger. Also, my camera will no longer connect to my laptop.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you remove the battery and then hold the shutter button for 60 seconds, then release.
Put the battery back in and tell me if it charges or turns on now please.
Customer: replied 1 year ago.
I removed te battery & held the shutter button as suggested. Te procedure did not above the problem
Expert:  Richard replied 1 year ago.
still no charging light?
Customer: replied 1 year ago.
No charging light. The charging light does come on when I connect to my laptop, but not when I connect to the AC ADAPTOR
Expert:  Richard replied 1 year ago.
Thanks
It will be the battery or the mainboard that has faulted in the camera.
Nearly always its the battery and you will need to purchase a replacement one.
you can get one best priced on my link below
http://www.amazon.com/Panasonic-Replacement-DMC-ZS7-Digital-Cameras/dp/B003RCNEHY
Once you have the new battery give it a complete charge and then put it into the camera and it should then work again.
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you
Customer: replied 1 year ago.
Your advice did not solve the problem. I spent the money for a new battery and overnight shipping. Cost me $50 and that does not include the $19 for the service. So I'm out $69 ………. I told you that the camera would not be recognized by my laptop. You should have figured out that the reason was the data/charging cable the Panasonic DMC SZ7 used was defective. I figured that out myself when I installed the new battery and it would not charge. Thanks a lot ……..