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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I'm trying to install software Z915 camera

Customer Question

I'm trying to install software for the Z915 camera
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Was it working previously? Is there any error or message when installing the camera software?

What happens when you connect the camera to the computer?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,