How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9525
Experience:  8+ years of professional experience
13568747
Type Your Camera and Video Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Just purchased a canon 70D. The only way it will focus is if

Customer Question

just purchased a canon 70D. The only way it will focus is if I hold down the AF button at the top and then depress the shutter button. Won't focus just by pressing down shutter button half way, nor beep, nor show the 19 point grid.
Submitted: 1 year ago.
Category: Camera and Video
Customer: replied 1 year ago.
my daughter did say that she had goe to the camera settings and had returned everything to factory specs
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I advise you to put it into Auto Mode. That should produce the auto-focus that you desire.

If it does not, then something is wrong with it if it will not focus in Auto Mode (which automatically adjusts exposure, focus, and some other values for a fairly good picture every time without effort)... then it is defective. And it should be promptly returned to the store or vendor as such. For either an exchange for another, working, camera, or else for a full refund.

Related Camera and Video Questions