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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a K-r, about 3 years old. I have 2 Sandisk cards,

Customer Question

I have a K-r, about 3 years old. I have 2 Sandisk cards, purchased from Amazon. I formatted both in the camera when purchased. Both worked for a long time. recently I took a bunch of photos on the 16gb, downloaded to my PC and then got a message "card not formatted". Changed to 8gb; same thing happened. Now unable to use camera - states card not formatted, camera focuses and non-formatted message reappears.
Please suggest what I should do; i do not wish to re-format as i will lose a ton of photos.
Thanks,
Barry Copans
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Is the card still readable in the PC? if so, copy all photos off to a folder on the PC, try reformatting the card, and see if it is still usable at all.

But in the end, you will be better off buying a new card, since this one has seen a lot of use and has at last failed.

If the card is not readable in the PC either, then surely you copied all photos off of it already, to the PC? or did I misunderstand that part?

Also, if the cards are working on the PC but not on the camera, you may simply have a defective memory card slot, I'm sorry to say. That can happen, what with frequent swapingout and in of the memory card sometimes transferring static discharges into the slot, which can eventually cause it to cease working.

Your memory card slot should be examined, as to whether any dirt or loose debris of any sort is in it, or perhaps broken or bent pins... a new memory card tried in it to make sure it is the slot and not the memory cards... then you would have to decide between having it repaired, or replacing the camera.

Customer: replied 1 year ago.
Thanks for your help.
My son is a computer consultant with vast knowledge of the subject.
I will ask him to follow your advice.
Expert:  Russell H. replied 1 year ago.

OK. I hope your son finds my directions indicative of a clear solution, regardless of which events happen, to the problem.

If you (or, he) should need further guidance, let me know.

(-If this completes the case as far as you are concerned, though, please rate my Answer - or Reply letting me know what rating you wish to have applied. Thanks.)

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