How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 15743
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Camera and Video Question Here...
Pete is online now
A new question is answered every 9 seconds

Computer does not recognize my JVC Everio camcorder. Blue Access

Customer Question

Computer does not recognize my JVC Everio camcorder. Blue Access light on camcorder will not come on. Have tried different cables and have tried reset button. Help? I have seen video on har drive, but then what do I do?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Pete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
If replacing the cable did not work, try connecting the camera to a different computer.
If you cannot recognize the camcorder using any computer, then the USB connection on the camcorder may be worn out and will need replacing.