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Ask Viet - Camera Tech Your Own Question

Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 35254
Experience:  Fix camera and video issues.
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I have a 2003 model Coolpix Nikon camera and have lost the

Customer Question

I have a 2003 model Coolpix Nikon camera and have lost the computer download program to upload my photos, the serial number is(###) ###-#### ***** do I know which is the correct computer program to install for this camera? I have a microsoft windows 7 premium program on my PC.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 1 year ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. When you plug the camera to the computer, does the computer detect the camera?
When you are available, please reply back at the box below to continue. Thank you,
Customer: replied 1 year ago.
No
Expert:  Viet - Camera Tech replied 1 year ago.
Does it show anything on the computer's screen when the camera is turned on and connected to the computer?
Was the camera working on any computer previously? If yes, do you still have that computer?
Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
I think the battery still needs more charging. All I need to know is what download program to use for downloading photos from the camera to the PC. Currently I don't have any program as the original disk got is lost.
Expert:  Viet - Camera Tech replied 1 year ago.
Can you click on Start, then right-click on Computer, then click on Properties, then check if your System type: is 32-bit or 64-bit?
Can I provide you the website to the camera program, so you can download / install it on your computer? Or if you'd like to, I can connect remotely to your computer and download it for you.
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
64 bit system
Expert:  Viet - Camera Tech replied 1 year ago.
Thank you. Please click on the website below to download / install the Nikon ViewNX 2 program:
http://downloadcenter.nikonimglib.com/en/download/sw/20.html
; scroll down to near the bottom to agree and download.
Please let me know if you are able to download / install the View NX2 program or not. When you are available, please reply back at the box below to continue. Thank you,

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