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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6010
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Trying to make the flash work on my new Lumix FZ1000. No matter

Customer Question

Trying to make the flash work on my new Lumix FZ1000. No matter what I do the flash option is greyed out in the menu.
What can I do to fix this? Love the camera other than this issue.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Russell A. replied 2 years ago.
Hi,
What setting is the mode dial on? IA iA P A S or M?
Customer: replied 2 years ago.
I'm using M most of the time.
Expert:  Russell A. replied 2 years ago.
Is the flash in the open position when you access the menu?
Expert:  Russell A. replied 2 years ago.
Is the flash in the open position when you access the menu?
Customer: replied 2 years ago.
I have tried it with the flash closed AND with the flash open
Customer: replied 2 years ago.
(###) ###-####
Customer: replied 2 years ago.
Please call.
Expert:  Russell A. replied 2 years ago.
I am currently moble with no phone access. Set the camera to Mechanical Shutter Page 45 of your manual. In electronic shutter all flash settings are automatic.
Customer: replied 2 years ago.
I have it set for electronic shutter at this moment ..... but if the flash settings are supposed to be automatic why does it never flash at all? Just wondering.
Expert:  Russell A. replied 2 years ago.
Have your shots been bad, when taken with the flash up, but it did not fire or did the camera compensate with increased sensitivity?
Customer: replied 2 years ago.
When in Manual mode the shots were too dark if the ISO setting was not sufficient for enough light to reach the sensor, as you would expect. Now I discover that when I try to reset the shutter to mechanical ... that setting is greyed out too. WTF??
Customer: replied 2 years ago.
How do I just reset the camera to factory settings? I need to start over with this damn thing.
Customer: replied 2 years ago.
Hello???
Expert:  Russell A. replied 2 years ago.
Go to the menu and scroll down to Reset (not No. Reset). This selection will initialize the unit (page 54 of the Advanced manual). If you do not have it, you can download it at the link below. ftp://ftp.panasonic.com/camera/dmcfz1000/dmc-fz1000_en_advanced_om.pdf
Customer: replied 2 years ago.
Tried to access the link ... continuous error message
Customer: replied 2 years ago.
I have to laugh .... have reset everything and now all menus are automatically IN SPANISH!
Expert:  Russell A. replied 2 years ago.
That's not right....sounds like a firmware issue. Are you able to change the language?
Expert:  Russell A. replied 2 years ago.
That's not right....sounds like a firmware issue. Are you able to change the language?
Customer: replied 2 years ago.
Yes, changed it. Flash is working now ... going to play with it more and see if I can get my other settings back the way they were. Thanks for your help.
Expert:  Russell A. replied 2 years ago.
You are quite welcome.
Expert:  Russell A. replied 2 years ago.
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Thank you
Expert:  Russell A. replied 2 years ago.
If you require additional information, please use the Reply to Expert
Tab to contact me. Click the ratings only after our exchange is
complete and you are satisfied.
If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.
Thank you

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