How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell A. Your Own Question

Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I recently purchased the Canon rebel T5 and can not take a

Customer Question

I recently purchased the Canon rebel T5 and can not take a picture or video, I receive a busy and exp sim indication with no imagine being captured. I purchased this device in hopes of capturing photos for a graduation that after of week of video watching I still can not use :( HELP Please

Submitted: 1 year ago.
Category: Camera and Video
Expert:  Steve G. replied 1 year ago.
Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Have you tried formatting the card?

Please let me know so that we can continue.

Regards
Steve