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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17028
Experience:  Over 16 years of experience installing and repairing electronics.
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I have an brand new Olympus Pen Lite E-PL5. Everytime I take

Customer Question

I have an brand new Olympus Pen Lite E-PL5. Everytime I take a picture, the camera turns off. I have to do this on/off thing about five times before it finally actually takes a picture. Then it's okay for the duration of the use. But everytime the camera is not in use and then turned on, it shuts off when I take a picture.
I even ordered a new battery in case the one it came with was corrupted. But when it came in the mail the other day and I charged it, it didn't make a difference. Same problem of the camera shutting off.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Pete replied 2 years ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
A problem with the lens mechanism can cause this - the camera will shut down if an obstruction is detected.
It only take a fine particle like a grain of salt in the lens mechanism to cause this problem.
If cleaning around the lens area did not help, then it will need to be cleaned professionally - since the camera is new, you should return it for a warranty repair.

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