How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6010
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I have a Cannon PowerShot SD1000, about 8 years old. It

Customer Question

I have a Cannon PowerShot SD1000, about 8 years old.
It will not turn on. I charged the battery, and tried a second fully charged battery, but it still will not turn on.
Any suggestions for a simple fix?
Thanks.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Russell A. replied 2 years ago.
Hi,
If you have not already done so, try turning the camera with the memory card removed. If it turns on please stop let me know. If not, please continue below:
My first inclination is to assume that an internal power supply component has failed , but first, there is one more likely possibility, lack of sufficient power. Remove the battery, check the pins or connectors in the battery compartment, and make sure that they are positioned correctly to contact the battery. Then use a q-tip with alcohol to clean and dry them. It is also a known issue that digital cameras circuitry can also become much more sensitive to the lower power level produced, so if you have been using the same rechargeable battery life of the camera (more than 3-5 years, yours is 8 or 9) then the power capacity of the battery may not be high enough anymore to handle the increased load and get past the initial start up checks or the battery does not really charge deeply anymore, meaning the power dips immediately under load. Because age is the big factor in battery health, even if the two were equally alternated in use, a new battery may be the answer. Batteries for this model are available at the link below
http://www.amazon.com/s/?ie=UTF8&keywords=powershot+sd1000+battery&tag=googhydr-20&index=aps&hvadid=30679300361&hvpos=1t1&hvexid=&hvnetw=g&hvrand=2059965133794356861&hvpone=&hvptwo=&hvqmt=e&hvdev=c&ref=pd_sl_8napcp1yd9_e
Note: Considering the age and present value of this camera, paying the cost of having it repaired , approximately $120 (parts are quite rare) is not very cost effective. The standard "rule of thumb" is if the repair cost is greater than 50% of the value of the camera, it is not worth it. A good used Powershot SD1000 can be purchased for about $45-$60 and I've seen a brand new one in the original box for about $125.
Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.
If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.
If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.
Thank you
Customer: replied 2 years ago.
Hello Russell,I tried removing the memory card and cleaning the contacts. No luck. Guess I'll be looking at cameras.Thanks for the help, though.Paul
Expert:  Russell A. replied 2 years ago.
You are quite welcome. Please do not forget to rate my answer OK, Good or Excellent.
Thank you