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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9546
Experience:  8+ years of professional experience
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On/Off button is stuck and can not activate camera to turn

Customer Question

On/Off button is stuck and can not activate camera to turn on Charging batterry may make it work one time then it fails to turn on
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
If your camera is over 2 years old, and the batteries are equally old or are the original batteries that came with the camera, then you might just have a problem with the batteries, not with the On/Off button.
Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.
But - How old is the camera? in months or years since you bought it.
Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?
(If the camera is less than a year old, and you can say 'No' to those questions about how badly the camera might have been cared for, then Nikon's warranty applies and you should have it serviced by Nikon USA, free of charge, under warranty.)

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