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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My camera Nikon d80 keeps getting error msg r11. I can't even

Customer Question

My camera Nikon d80 keeps getting error msg r11. I can't even turn on the lcd screen in the back, nor will any other buttons work. I tried reseting the factory settings, but that does not work either. I tried different lenses, but nothing. Can you advise?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Steve G. replied 1 year ago.
Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

R11 is not an error. it is the capacity of the image buffer.

What did you do to reset factory settings?

Please let me know so that we can continue.

Regards
Steve
Customer: replied 1 year ago.

First I tried pressing the 2 bottons with the little green dot, but that didn't work, so I stuck a pin in the tiny little button were all the cable plug ins go, under the rubber flap. All that did was display a blinking clock msg on the top display panel, but still nothing. Thanks

Expert:  Steve G. replied 1 year ago.
Ok. So when you turn the camera on, what if any signs of life are evident?
Customer: replied 1 year ago.

The display panel at the top near the power switch works. I can see the r11 error msg. Sometimes if I try to press the play button or menu button a green light on the back of my camera turns on momentarily, but that is all. Mind you, this all just started happening out of the blue. It was perfectly fine before this. I have not done anything different to my camera, nor did I store it in an unusual manner. Thanks

Expert:  Steve G. replied 1 year ago.
Do you have a second battery? Are you sure the charger is charging the battery you do have?
Customer: replied 1 year ago.

Yes, the charger is brand new. I just bought it. Do you think it is an issue with the battery?

Customer: replied 1 year ago.

I will let it charge fully and try turning it on again. It should work because the charger is brand spanking new.

Expert:  Steve G. replied 1 year ago.
Ok, let me know when you have done that. Your battery may be shot though. A second one would help.