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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16556
Experience:  Over 16 years of experience installing and repairing electronics.
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Trying to reset my camera

Customer Question

Trying to reset my camera
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Pete replied 1 year ago.
Hi there!
It is not possible for the user to reset the camera without checking in with Moultrie first. The only way to get the camera reset is to contact Moultrie and provide them with the serial number of your camera so that they can check the serial number against their database of stolen game cameras.
They will then provide you with the method for resetting the password ***** your specific model of camera. There's not any other way that I'm aware of to get it reset. It's a really good protection for you and it's also a good idea to write down the serial numbers of all your game cameras just in case you do have one stolen in the woods.
Here's the contact information to contact Moultrie to get it reset:
https://www.moultriefeeders.com/contact-us
Customer: replied 1 year ago.
Thanks
Expert:  Pete replied 1 year ago.
You are welcome :)
Have a great day!
Pete.
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