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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16340
Experience:  Over 16 years of experience installing and repairing electronics.
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A few weeks ago, I clicked either yes or no to a question while

Customer Question

A few weeks ago, I clicked either yes or no to a question while importing photos from Cannon Power Shot SD750 Digital GLPH. U don't remember I don't remember the question. but those photos cannot be imported. Not a big deal. I don't need them and it's not a problem. However, every time I open the computer I have a message: Import Pictures and Videos. The following error occurred while finding pictures and videos to import: Access is denied
It gives me the option of Retry and Cancel. Clicking either one doesn't stop the message from coming up every time I open the computer. I can still import new photos - I just want to get rid of the message.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Pete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
The default picture viewer may have been changed.
You can usually fix this by right-clicking on an existing image file and changing the program that it opens with.
Let me know if you would like me to investigate and fix the problem remotely for you.