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Pete, Electronic Engineer
Category: Camera and Video
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Experience:  12+ years experience installing and repairing electronics.
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I have a Nikon Coolpix (S30), and have been transferring images

Resolved Question:

I have a Nikon Coolpix (S30), and have been transferring images (via USB cable) to IPhoto on my Mac (OS X Version 10-6.8). Today the transfer failed. I installed ViewNX2, but can't seem to make it work for me. I've tried the direct transfer with the data card and without, but neither way works. I'm wondering if my USB cable is defective. Any ideas?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Pete replied 1 year ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

 

If you have another computer available, you can try connecting the Nikon camera to it and check if the computer can see the camera. If it cannot, this confirms that the problem lies with either the USB cable or the camera itself.

 

Given that you were having issues with the Nikon connection before and had to try 2 or 3 times to get it to connect recently, it does seem that the connection has now given up. Over time, the terminals on both the USB cable and on the USB connection on the camera itself will wear out.

 

First, try using a replacement USB cable. If that does not work, then the USB connector on the camera itself will need to be replaced.

 

You can get a replacement USB cable here:

http://www.amazon.com/Nikon-CoolPix-S3000-USB-Cable/dp/B0055UF6UY

 

Customer: replied 1 year ago.

I'll check it out -- thanks. If the problem is in the USB connector on the camera, is a repair possible? It's only a $100 camera.

Expert:  Pete replied 1 year ago.
Yes, if it's still under warranty, you can get a free repair from Nikon; otherwise it will cost around $75 to have it replaced.
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 10936
Experience: 12+ years experience installing and repairing electronics.
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