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Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 35222
Experience:  Fix camera and video issues.
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I cannot get my pictures to come up on the computer from my

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I cannot get my pictures to come up on the computer from my ecard/camera. It's a fairly new card.

Hello Sandy! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What's the model of your camera?

Was this same card working previously on your computer?

With the card inserted to the card reader, what happens when you click on Start, the Computer, then open the card drive letter there?

Do you have another card you can test?

If you put the card into the camera, are you able to view pictures on the camera?

Please let me know. Thank you

Customer: replied 3 years ago.

The model of the camera is FinePix 2650. I think I may have had trouble with it before but we bought a new reader and card and it seemed to work fine for awhile.


 


I don't know what you mean by "open the card drive letter."


 


Yes, I can see the pics on my camera with the card in.


 


 

Sorry, can we do a screen sharing session, so I can check and fix this issue directly for you?

Thank you
Customer: replied 3 years ago.

Sure. Thanks!

Please click on the website below and allow the ScreenConnect sharing program to run:

http://166.78.231.170:8040/?Session=29e46045-7f46-4b59-ad9e-3ea5b5b0be8c

Thank you
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

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