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CX7300 photos are copied instead of deleted. I have over 200

 
Readyrmca's Avatar
  • Answered by:Readyrmca
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Customer Question

CX7300 photos are copied instead of deleted. I have over 200 copies of the 68 pictures and I need to delete them -- the hard drive is overloaded.

 

Optional Information:
Make: KODAK
Model: CX7300

Already Tried:
TO DELETE THEM FROM "my PICTURES" FOLDER.

Submitted: 308 days and 3 hours ago.
Category: Camera and Video
Value: $16
Status: CLOSED

Accepted Answer

Picture
Expert:  Readyrmca replied 308 days and 2 hours ago.

Hi there. My name is XXXXX XXXXX it would be my pleasure to help with your issue.

Once you have all your pictures backed up to your computer you should format your memory card in your camera to delete all the old pictures. This will also rebuild the file structure of the card and ensure that you don't have any corrupt or missing file tree information from the transfer of photos.

To do this access the camera menu, then the setup menu, and look for an option to format. Select the option to format your memory card and once it's complete, then you'll have all your pictures deleted and be ready to go.

Thanks for your patience while we work through your issue. Hope this helps. Let me know if there's anything else that I can do to assist you. Please don't forget to rate my response as positive if I've been helpful. If you feel the need to rate "I expected more" or "helped a little", please respond and continue the conversation with me before rating at all and I'll do everything possible to try and help you get your issue resolved or provide you with all the information you need to get it repaired or replaced.

Should you choose to rate my response positively, my family and I appreciate it very much. Have a wonderful day and I'll be here when you need me.

Expert TypeCamera and Video Technician
Category: Camera and Video
Pos. Feedback: 93.7 %
Accepts: 1559
Answered: 7/9/2012

Experience: 12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

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